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The Skilled Nursing Equipment Problem Nobody Can Measure

A 2018 New York State Comptroller audit found that 22 of 36 nursing homes could not produce an equipment inventory, and that a 120-bed building with roughly 500 items would have four of them tested. The equipment was in good condition. The record of it was missing.

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Leo Li

Head of Growth and Partnerships at Norra · September 16, 2026

Cover card for The Equipment Brief, issue No. 01. Dark green background with a large faded numeral 01 and the headline: The skilled nursing problem no one measures. Norra logo at the bottom.

A 2020 study at Johns Hopkins Hospital tracked 67,111 infusion pump movements across 93 care areas, so researchers could answer a basic question: where is our equipment right now?

Skilled nursing cannot answer it.

In 2018, New York's State Comptroller audited 36 nursing homes across the state. At one 120-bed facility, auditors counted approximately 500 pieces of resident care medical equipment. Surveyors would have been required to test four of them. Less than one percent.

That four is not an arbitrary number. The state's sample is banded by building size: three pieces at a facility under 100 beds, four from 100 to 200, five from 200 to 300, six above that. The band is set by bed count, not by how much equipment the building actually holds.

Of those 500 items, how many were where someone needed them? Nobody knows. Not the surveyors, and usually not the building.

When the auditors asked all 36 facilities to produce an equipment inventory, 22 could not. The inventories of the 14 that had one were incomplete.

This is not a story about neglect. Across those same 36 buildings, auditors examined a separate sample of 532 items, roughly 15 per building, and found them "in good condition overall." The equipment was fine. The record of it was missing.

The auditors themselves drew a narrow conclusion, questioning "whether the Department's standard sample sizes are optimal." The limits are worth keeping in view: 36 facilities, a judgmental sample, one state, fieldwork ending in 2017. Its subject was equipment oversight and maintenance, not spending. It was never a national measurement.

The national picture reads the same way. Since January 2024, surveyors have written 285,300 health citations across 14,251 facilities. Within that, citations for keeping essential equipment working safely appear at about eight percent of the country's roughly 14,700 certified facilities, 57th of 209 deficiency types. Widen the count to every tag that mentions equipment and it reaches about ten percent. That looks like a rare problem. But a survey rule that inspects three to six items per building cannot tell you whether the equipment is fine or whether nobody looked.

You cannot measure what you do not look at, and you cannot look at what nobody has listed.

Sources

Last updated September 16, 2026. We review this article as regulations and market pricing change.

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